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BusinessJune 6

Conflict-free workplace can bottle up problems

It might be my age, but I am becoming far less tolerant of people not speaking up for what they want or need in order to "keep the peace".
Conflict-free workplace can bottle up problems
Conflict-free workplace can bottle up problems
BusinessFebruary 11

Move past mints for a more fruitful discussion

Next time you want to have a courageous conversation at a meeting, how about ditching the proverbial mints and replacing them with something altogether more tasty?
Move past mints for a more fruitful discussion
Move past mints for a more fruitful discussion
BusinessJanuary 24

Ripple effect when business’ leaders struggle

It is mid-January and people have been, or still are, dribbling back into the workplace after a relaxing and refreshing summer break.
Ripple effect when business’ leaders struggle
Ripple effect when business’ leaders struggle
BusinessDecember 25

How to ‘pivot’ away from a story you are stuck in

I am a little bit out of date — I still use the word "pivot".
How to ‘pivot’ away from a story you are stuck in
How to ‘pivot’ away from a story you are stuck in
BusinessJune 7

Boosting chances of successful change: Scarf model

There is no denying that change and innovation are the driving force behind progress and growth.
Boosting chances of successful change: Scarf model
Boosting chances of successful change: Scarf model
BusinessMay 28

Providing a seam of gold for mending part of the job

I have a love/hate relationship with shopping from the likes of Temu and Kmart.
Providing a seam of gold for mending part of the job
Providing a seam of gold for mending part of the job
BusinessMarch 24

Breaking free of your role in the Drama Triangle

Workplace conflict is all too familiar for many of us.
Breaking free of your role in the Drama Triangle
Breaking free of your role in the Drama Triangle
BusinessDecember 1

Harmonising in the spirit of the season

I recently returned to choir after a long hiatus.
Harmonising in the spirit of the season
Harmonising in the spirit of the season
BusinessOctober 19

Our modern written communications can easily go awry

A few weeks ago my broadband got disconnected by mistake.
Our modern written communications can easily go awry
Our modern written communications can easily go awry
BusinessAugust 18

Catfishing in the business world

I got catfished recently.
Catfishing in the business world
Catfishing in the business world
BusinessJuly 23

What to unlearn to win in the school of life

I used to be a teacher.
What to unlearn to win in the school of life
What to unlearn to win in the school of life
BusinessJune 2

Look back, move forward

Confucius said: "Learning without reflection is a waste; reflection without learning is dangerous."
Look back, move forward
Look back, move forward
BusinessMarch 10

‘Cognitive dissonance’ and conflict resolution

"I hate conflict. I avoid it."
‘Cognitive dissonance’ and conflict resolution
‘Cognitive dissonance’ and conflict resolution
BusinessFebruary 20

People-pleasing risk to health, career

I have been struggling to keep my mouth under control lately. My brain is shouting "no!" but my mouth is saying "yes", writes Sarah Cross.
People-pleasing risk to health, career
People-pleasing risk to health, career
BusinessDecember 6

The Mehrabian model is dead: tips on how to cope

When was the last time you received a real-life Christmas card?
The Mehrabian model is dead: tips on how to cope
The Mehrabian model is dead: tips on how to cope
BusinessNovember 23

Quiet quitting: what it is and how to best deal with it

"The Great Resignation", "hybrid working", "quiet quitting" ... 2022 has added a few phrases to the business lexicon.
Quiet quitting: what it is and how to best deal with it
Quiet quitting: what it is and how to best deal with it
BusinessMay 29

Personality clashes at work need resolving

We do not choose who we work with. Tensions and disagreements happening in the workplace can harm our business reputation, decrease our team's productivity and impact our wellbeing, writes Kate Hesson.
Personality clashes at work need resolving
Personality clashes at work need resolving
OpinionMarch 6

We need to stop the BS and go back to ‘be kind’

Since the first lockdown in March 2020, Kiwis have been encouraged to "be kind" to each other so we can get through the Covid pandemic.
BusinessFebruary 15

Managers gain nothing from losing the plot at staff

Has your manager ever lost their cool at you? Read you the riot act? Given you a dressing down?
Managers gain nothing from losing the plot at staff
Managers gain nothing from losing the plot at staff
BusinessNovember 23

Adapting to change may be the best policy

We are living through uncertain and changeable times. Who knows what the next 1pm or 4pm Government announcement will bring?
BusinessOctober 3

Parental burnout can be reflected in the workplace

It's school holiday time — "juggle time" for working parents.
BusinessMay 10

Coaching in the workplace needs intelligent strategy

Growing your people is an integral part of being a leader. If each person in your team can improve their capabilities, the team’s performance as a whole will be lifted, writes Sarah Cross.
Coaching in the workplace needs intelligent strategy
Coaching in the workplace needs intelligent strategy
BusinessMarch 26

Fairness vital to solving problems

One recent school morning, my cherubs reached a new level in their ongoing sibling love/hate relationship, writes Kate Hesson.
Fairness vital to solving problems
Fairness vital to solving problems
BusinessFebruary 15

Funny thing, how humour improves business performance

Last year was no laughing matter. We are all hoping this year will be a lot more straightforward. Several of the leaders I work with are currently consolidating their learnings and innovations from last year, while building resilience for what 2021 will bring.
Funny thing, how humour improves business performance
Funny thing, how humour improves business performance
BusinessNovember 4

Conflict is inevitable in life and work, but combat need not be

Apologies can have healing powers by restoring a moral balance between people —the person who has done wrong can repent and the person who has been wronged can forgive. Without this balance, an apology is hollow and of little value.
Conflict is inevitable in life and work, but combat need not be
Conflict is inevitable in life and work, but combat need not be