Allied Media Subscriber Terms
Last updated: 23 July 2026
1. Our agreement
a. What these terms cover
These terms (Terms) apply to your print and digital subscriptions with Allied Media. These Terms together with the Product Details applicable to your Subscription form our agreement in respect of your Subscription.
These Terms should be read together with the following which also apply to your Subscription:
By purchasing or using a Subscription, you confirm that:
b. Term of agreement
This agreement starts on the Subscription Start Date and continues until the earlier of:
c. Changes to these Terms
We may amend these Terms from time to time by posting a revised version on our Platforms. Amendments to these Terms will be effective immediately upon posting.
Where any change is material, we will notify you by email using the email address provided by you in connection with your Subscription. If following such notice, you do not agree to any material change to these Terms, you may cancel your Subscription in accordance with clause 3(d) of these Terms.
d. Contact us
If you have any questions about your Subscription or this agreement, you may:
2. Defined terms
a. In these Terms, unless the context requires otherwise:
Account means your subscriber account accessible through in the case of Digital Product Subscriptions, the MyAccount portal available at odt.co.nz/MyAccount and in the case of Print Product Subscriptions or Mixed Subscriptions, the portal available at my.odt.co.nz/CircStore (in each case or any replacement platform specified by Allied Media from time to time) used to manage your access to our Products and related subscriber services.
Allied Media, we, us or our means Allied Press Limited (NZBN 9429034064733) (trading as Allied Media).
Corporate Subscriber means if you are entering into this agreement on behalf of an organisation (including a partnership, company or other body corporate), that organisation.
Corporate User means an individual authorised by a Corporate Subscriber to access a Subscription.
Corporate User Limit means in respect of a Corporate Subscriber, the Corporate User cap set out in the Product Details applicable to your Corporation Subscription (as that cap may be varied by agreement during the Subscription Term).
Digital Product means any online content or publication made available by Allied Media as part of a Subscription and includes eEditions.
Delivery Area means an area in which Allied Media offers delivery of Print Products. Information about Allied Media's current delivery zones is available by contacting us at circulation@alliedmedia.co.nz.
eEdition means an electronic or digital version of a publication made available by Allied Media.
GST means goods and services tax payable under the Goods and Services Tax Act 1985.
Mixed Subscription means a Subscription for one or more Digital Products and one or more Print Products.
Platforms means the websites and online platforms operated by, or on behalf of, Allied Media from time to time.
Prepaid Product means a Product in respect of which you have elected to pay the applicable Subscriber Fees in advance.
Print Product means any hard copy newspaper, magazine or other printed publication made available by Allied Media as part of a Subscription.
Product means any print, digital and/or other product that we make available for subscription in accordance with these Terms (whether as a standalone product or as part of a product bundle). Products include Digital Products and Print Products.
Product Details means:
Subscription Period means in respect of a Product, the access period applicable to your Subscription as set out in the Product Details.
Subscription means a subscription purchased from Allied Media for one or more Products.
Subscription Fees means in respect of any Product, the fees payable for your Subscription to that Product, as initially set out in the Product Details and as may be amended in accordance with these Terms.
Subscription Start Date means in respect of a Product, the earlier of:
Subscription Term means the duration of your Subscription for a Product which starts on the Subscription Start Date and ends on the earlier of:
Working Day means a day of the week other than Saturday, Sunday or a public holiday observed in Dunedin, New Zealand.
You or your means the person recorded as the subscriber in the Product Details, or if the subscriber is a Corporate Subscriber, you or your means both the Corporate Subscriber and the individual who has entered this agreement on behalf of the Corporate Subscriber.
3. Managing your Subscription
a. Your Subscription
Subject to your payment of the applicable Subscription Fees, we will provide you with access to the Products subject of your Subscription in accordance with the terms of this agreement.
Allied Media offers subscriptions to various Products, including Digital Products, Print Products as well as Mixed Subscriptions for both Digital Products and Print Products.
The content, features, access rights, billing arrangements and Subscription Fees applicable to your Subscription will depend on the subscription package selected by you as set out in the Product Details. Not all Subscription types include access to the same publications, content, features or services.
b. Subscription payment and autorenewal
Digital Subscriptions
4-week, 12-month or 24-month pre-paid subscriptions
If you have subscribed for a Digital Product on a pre-paid basis (e.g. on a 4-week, 12 month or 24-month pre-paid basis), then your Subscription will automatically renew at the end of the relevant pre-paid Subscription Period and the payment card you have used for your Subscription will be charged at the end of your then-current Subscription Period, unless you cancel your Subscription in accordance with clause 3(d) of these Terms below.
You will not receive any notice from us prior to renewal of your Subscription if you are subscribed on a 4-weekly pre-paid basis. If you are subscribed on a 12-month or 24-month pre-paid basis, a renewal reminder email will be sent to you prior to expiry of your then-current Subscription Period.
Digital renewal receipts are available for download via your Account.
Payment in arrears
If you are a legacy subscriber and we are invoicing you for your Subscription, then your Subscription will automatically renew at the end of the relevant Subscription Period (following payment of our invoice for that period), unless you cancel your Subscription in accordance with clause 3(d) of these Terms below.
Corporate Subscriptions
If you are on a Corporate Subscription (which is invoiced annually in advance), then your Subscription will expire at the end of your Subscription Period, unless you elect to extend your Corporate Subscription for a further 12-month term by payment of our invoice for the subsequent 12-month period.
A renewal reminder email will be sent to you prior to expiry of your then-current Subscription Period.
Mixed Subscriptions
If you have subscribed for bundled Print and Digital Product Subscription on a pre-paid basis, then your Subscription will automatically renew at the end of the relevant pre-paid Subscription Period and the payment card you have used for your Subscription will be charged at the end of your then-current Subscription Period, unless you cancel your Subscription in accordance with clause 3(d) of these Terms below.
You will not receive any notice from us prior to renewal of your Subscription.
Renewal receipts are available on request.
Print Subscriptions
1 month, 6-month or 12-month pre-paid ODT subscriptions
If you have subscribed for an ODT Print Product on a monthly pre-paid basis, then your Subscription will automatically renew at the end of the relevant month and the payment card you have used for your Subscription will be charged at the end of the month, unless you cancel your Subscription in accordance with clause 3(d) of these Terms below.
You will not receive any notice from us prior to renewal of your Subscription if you are subscribed on a monthly pre-paid basis.
If you are subscribed for an ODT Print Product on a 6-month or 12-month pre-paid basis, a renewal reminder notice will be sent to you by email or post prior to expiry of your then-current Subscription Period. Your Subscription will expire at the end of your then-current Subscription Period if we have not received payment from you for the subsequent subscription period.
Renewal receipts are available on request.
Direct debit subscriptions
If you are paying for your print subscription by direct debit, we will charge you on the 20th of the month (or the next Working Day) for your access to the relevant Print Product to the month prior. Your Subscription will automatically renew at the end of the relevant Subscription Period, unless you cancel your Subscription in accordance with clause 3(d) of these Terms below.
Renewal receipts are available on request.
Payment in arrears (invoiced)
If we are invoicing you for your Print Subscription, then your Subscription will automatically renew at the end of the relevant Subscription Period (following payment of our invoice for that period), unless you cancel your Subscription in accordance with clause 3(d) of these Terms below.
Magazines
If you have subscribed for a Print Product which is a Magazine on a 3-month pre-paid basis with autopay, then your Subscription will automatically renew at the end of the relevant pre-paid Subscription Period and the payment card you have used for your Subscription will be charged at the end of your then-current Subscription Period, unless you cancel your Subscription in accordance with clause 3(d) of these Terms below.
You will not receive any notice from us prior to renewal of your Subscription if you are subscribed on a 3-month pre-paid basis.
If you are subscribed on a 6-month, 12-month or 24-month pre-paid basis, a renewal letter will be sent to you with the last issue of the magazine you have subscribed for in your then-current Subscription Period. Your Subscription will expire at the end of your then-current Subscription Period if we have not received payment from you for the subsequent Subscription Period.
Renewal receipts are available on request.
c. Adding Products
You may subscribe to additional Products by purchasing the additional Product through your Account or by contacting us and paying the applicable Subscription Fees.
Additional products will be added to your Subscription from the date we accept your order or provide access to the added Product.
d. Cancellation and suspension
Digital Subscriptions
4-week, 12-month or 24-month pre-paid subscriptions
You may cancel your Subscription at any time by:
Cancellation will take effect at the end of your then current Subscription Period. Refunds are not available for cancellation part way through any pre-paid period.
Pause or suspension rights are not available under this subscription model.
Payment in arrears
If you are a legacy subscriber and we are invoicing you for your Subscription, then you may cancel or request a suspension of your Subscription at any time during your Subscription Period by contacting us:
We require at least 3 Working Days' notice of cancellation prior to the end of your then current Subscription Period.
Mixed Subscriptions
If you have subscribed for bundled Print and Digital Product Subscription on a pre-paid basis, then you may cancel or request a suspension of your Subscription at any time during your Subscription Period by contacting us:
We require at least 3 Working Days' notice of cancellation prior to the end of your then current Subscription Period.
Temporary redirections are not available under this subscription model.
Print Subscriptions
1 month, 6-month or 12-month pre-paid ODT subscriptions
If you have subscribed for an ODT Print Product on a monthly pre-paid basis, then then you may cancel or request a suspension or redirection of your Subscription at any time during your Subscription Period by contacting us:
We require at least 5 Working Days' notice of cancellation prior to the end of your billing cycle.
Cancellation will take effect at the end of your then current billing period. Refunds are not available for cancellation part way through any pre-paid period.
If you are subscribed for an ODT Print Product on a 6-month or 12-month pre-paid basis, then then you may cancel or request a suspension or redirection of your Subscription at any time during your Subscription Period by contacting us:
Cancellation will take effect at the end of your then current 6-month or 12-month pre-paid Subscription Period. Refunds are not available for cancellation part way through any pre-paid period.
Direct debit subscriptions
If you are paying for your print subscription by direct debit, then then you may cancel or request a suspension or redirection of your Subscription at any time during your Subscription Period by contacting us:
We require at least 3 Working Days' notice of cancellation prior to the end of your billing cycle.
Cancellation will take effect at the end of your then current billing period.
Payment in arrears (invoiced)
If we are invoicing you for your Print Subscription, then then you may cancel or request a suspension or redirection of your Subscription at any time during your Subscription Period by contacting us:
We require at least 3 Working Days' notice of cancellation prior to the end of your billing cycle.
Magazines
If you have subscribed for a Print Product which is a Magazine on a 3-monthly pre-paid basis with autopay, then you may cancel or request a redirection of your Subscription at any time during your Subscription Period by contacting us at least one month prior to the expiry of your then-current Subscription Period:
Cancellation will take effect at the end of your then current billing period. Refunds are not available for cancellation part way through any pre-paid period.
If you have subscribed for a Print Product which is a Magazine on a 6-month, 12-month or 24-month pre-paid basis, then you may cancel or request a redirection of your Subscription at any time during your Subscription Period by contacting us:
Cancellation will take effect at the end of your then current billing period. Refunds are not available for cancellation part way through any pre-paid period.
Redirections require at least one months' prior notice before they will take effect.
e. Transfers and redirections
Except as otherwise expressly permitted by these Terms (or where otherwise agreed in writing by us), Subscriptions are personal to the subscriber and may not be transferred, assigned, sold, shared or otherwise provided to another person.
4. Print Products
a. Delivery of Print Products
Print Product delivery is available only within the Delivery Areas designated by Allied Media from time to time. Delivery availability may vary depending on location and publication. Additional delivery charges may apply for certain locations.
It is your responsibility to provide a suitable letterbox to receive any Print Product for which you have subscribed. All letterboxes must be marked appropriately and reside in a place which is easily accessible from the footpath.
We may discontinue delivery to a particular Delivery Area from time to time, including where:
If this occurs, we may offer an alternative subscription product, alternative delivery method or cancel the relevant print component of your Subscription.
b. Delivery timeframes
We aim to deliver Print Products within the usual delivery timeframes for the relevant Print Product.
Delivery times are estimates only and may vary due to weather conditions, transportation disruptions, staff shortages, public holidays or other circumstances outside our reasonable control.
We do not guarantee delivery by any particular time on any particular day.
c. Redirecting deliveries
You may request that delivery of a Print Product be redirected to another address within the applicable Delivery Area. To request redirected delivery, please contact us:
Please see clause 3(d) of these Terms for details of the prior notice required before any redirection may take effect.
d. Inserts and supplements
Print Products may not always include all inserts, supplements, promotional materials or third-party publications that may otherwise accompany retail editions.
e. Missed deliveries
If you do not receive a Print Product, please notify Allied Media as soon as reasonably practicable. Replacement copies are subject to availability and may not be available in all circumstances.
f. Third-party subscription services
Allied Press is not responsible for any publications or magazines which have been purchased by you through a third-party subscription service. If you have purchased a subscription via a third-party subscription service, please contact the relevant subscription provider if you have any concerns with your subscription. The terms of service in place with that third party subscription service provider will govern your subscription.
5. Digital Products
This section applies to Subscriptions for Digital Products, including access to subscriber-only content available on our Platforms, eEditions and any other digital content made available as part of a Subscription.
a. Access to Digital Products
You may access any Digital Product you have subscribed for through our Platforms. To access any Digital Product:
b. Availability of digital content
While we take reasonable steps to ensure our Platforms and Digital Products are available, access may occasionally be unavailable due to maintenance, system upgrades, technical issues or circumstances beyond our reasonable control.
We do not guarantee uninterrupted or error-free access to any Platform, eEdition or Digital Product.
c. Changes to Digital Products
We may change the content, features, functionality, format or delivery method of our Digital Products from time to time.
In the event of a material change to your Subscription, we will provide reasonable notice to you using the email address you have used to register your Account. Where practicable the Subscription change will take effect from the start of your next Subscription Period.
6. Acceptable use of Subscriptions
You may access and use the Products you have subscribed for:
Your Subscription does not give you any ownership rights in any Product or its content.
You must take reasonable steps to ensure that unauthorised persons do not gain access to your Subscription.
You must not:
7. Corporate Subscriptions
a. Access to Corporate Subscriptions
A Corporate Subscription provides access to the Products included in the applicable Subscription package or otherwise agreed between Allied Media and the Corporate Subscriber.
Each Corporate User must:
b. Corporate Subscription Administrator
The Corporate Subscriber must nominate at least one individual to act as its Subscription administrator (Administrator). The Administrator is responsible for:
c. Responsibility for Corporate Users
The Corporate Subscriber is responsible for ensuring that all Corporate Users comply with these Terms.
Any act or omission of a Corporate User in connection with a Corporate Subscription will be treated as an act or omission of the Corporate Subscriber.
Access credentials are personal to each Corporate User and must not be shared with any other person. The Corporate Subscriber must take reasonable steps to ensure that Corporate Users keep their access credentials secure and confidential.
d. Corporate User limits
A Corporate User Limit will be agreed between Allied Media and the Corporate Subscriber and set out in the Product Details when the Corporate Subscription is purchased. The Corporate User Limited may be varied by agreement during the Subscription Term.
The Corporate Subscriber may permit access only up to the agreed Corporate User Limit.
If the Corporate Subscriber wishes to increase the number of Corporate Users, it must contact Allied Media. Additional Subscription Fees may apply.
Allied Media may revise the Corporate User Limit following agreement with the Corporate Subscriber and payment of any applicable additional Subscription Fees.
Corporate Subscription Fees are based on the agreed Corporate User Limit.
Unless otherwise agreed, reductions in Corporate User numbers will take effect from the start of the next Subscription Period and will not entitle the Corporate Subscriber to a refund for Subscription Fees already paid.
e. Monitoring
Allied Media may take reasonable steps to verify compliance with the Corporate User Limit and these Terms. The Corporate Subscriber must provide reasonable assistance and information requested by Allied Media for that purpose.
If Allied Media considers (acting reasonably) that the Corporate User Limit has been exceeded, Allied Media may require the Corporate Subscriber to:
f. Corporate Subscription Billing
Corporate Subscription Fees will be invoiced in accordance with the agreed commercial arrangements between Allied Media and the Corporate Subscriber as set out in the Product Details.
8. Fees and payment
a. Subscription Fees
You must pay the Subscription Fees applicable to your Subscription.
Subscription Fees are those notified to you when you purchase, renew or vary your Subscription, or otherwise agreed between you and Allied Media.
Subscription Fees must be paid in advance unless otherwise set out in the Product Details applicable to your Subscription or as otherwise agreed by Allied Media.
Subscription Fees may vary depending on the Subscription type selected and the products and services included within that Subscription.
Unless otherwise stated, all prices are expressed in New Zealand dollars (NZD) and are inclusive of GST.
b. Payment
Subscription Fees may be paid using the payment methods made available by Allied Media from time to time, including credit card, debit card, direct debit, invoice or other approved payment methods.
Available payment methods may vary depending on the Subscription type and purchase channel.
Where Subscription Fees are invoiced, payment must be made by the due date specified in the relevant invoice.
c. Recurring payments
Where a Subscription is purchased on a recurring billing basis, you authorise Allied Media (or its payment processor) to automatically charge the applicable Subscription Fees using your nominated payment method on each renewal date unless the Subscription is cancelled in accordance with these Terms.
You must ensure that your payment details remain current and valid at all times.
You remain responsible for any unpaid Subscription Fees.
d. Corporate Subscriptions
If Allied Media agrees to provide a Corporate Subscriber with invoiced billing or a credit account, Subscription Fees will be invoiced in accordance with the agreed commercial arrangements.
The Corporate Subscriber remains responsible for payment of all amounts invoiced under its Subscription.
e. Refunds
Prepaid Subscription Fees are non-refundable unless required by law.
We generally do not provide refunds for change of mind or unused portions of a Subscription, unless required by law.
f. Failed payments
If a payment is declined, expires, cannot be processed or is otherwise unsuccessful, Allied Media may notify you and make further attempts to process the payment using your nominated payment method.
If we are unable to successfully process payment, we may suspend access to some or all Products, cancel the relevant Subscription and/or exercise any other rights available to us under these Terms or at law.
Access may remain suspended until all outstanding amounts have been paid.
If a failed payment is subsequently processed, your Subscription will continue from the original Subscription Start Date and will not be extended to reflect any period of suspension or delay in payment.
g. Increase in Subscription Fees
Allied Media may change Subscription Fees from time to time on notice to you. Any change in pricing notified to you will take effect at the end of your then-current Subscription Period.
Continued use of the Subscription after the change takes effect constitutes acceptance of the revised Subscription Fees.
h. Consequences of non-payment
If you fail to pay any Subscription Fees when due, Allied Media may:
Allied Media may reinstate access once all outstanding amounts have been paid.
9. Intellectual property
a. All intellectual property rights in the Products and the Platforms, including all information, data, text, graphics, images and other materials made available within the Products or posted on the Platforms, are owned by Allied Media or its licensors.
b. You must not, without our prior written consent:
i. copy, reproduce, republish, distribute, modify or create derivative works from any Product or Platform content; or
ii. use any Product or Platform content for commercial purposes except as otherwise expressly set out in these Terms.
10. Confidentiality
The terms of your Subscription, including any pricing arrangements and any information that we may exchange under this agreement (other than the Products) are confidential and must be treated accordingly. You will not disclose such information except:
11. Privacy
Allied Media collects, uses, stores and discloses personal information in connection with the administration of Subscriptions and the provision of Products. This may include information required to:
Further information about how Allied Media collects, uses, stores and discloses personal information is available in our Privacy Statement.
You are responsible for ensuring that the information you provide to Allied Media is accurate and up to date. Allied Media is not responsible for any issues arising from inaccurate or outdated information, including missed deliveries or communications being sent to the wrong address.
12. Disclaimers
a. To the maximum extent permitted by law, we do not give any warranties or representations as to the accuracy or completeness of the information or other content contained in our Products or our Platforms. All content, information and Platform material is provided on an “as available” basis, acknowledging that you are responsible for assessing the accuracy and completeness of the content, information and/or material and rely on it at your own risk.
b. We do not investigate or endorse any person, company or organisation that uses, advertises, posts on or provides content or material on our Platforms, or any events, information, products or services (Third Party Products) offered for sale or otherwise identified or provided by them. The availability of content, information or material in our Products or on our Platforms does not constitute advice about the appropriateness, value or suitability of any Third Party Product, any particular transaction or course of action nor does it constitute any recommendation or endorsement by Allied Media of any Third Party Product, transaction or course of action. Any decision that you make about any content made available in our Products or on our Platforms, or Third Party Products offered, identified or provided through our Platforms or advertised on our Platforms must be based solely on your own judgement and evaluation.
c. The information contained in our Products and on our Platforms is general in nature and does not constitute financial advice. We recommend the use of independent financial or professional advisors before making any investment decisions.
d. To the maximum extent permitted by law, we are not responsible for, and will have no liability in respect of, any third-party content, submission, or third-party advertising or promotional material.
13. Our liability
a. To the maximum extent permitted by law, we will not be liable for any loss or damage (including indirect or consequential loss, loss of profit, loss of revenue or loss of data) arising from or in connection with:
b. Without limiting clause 12 or clause 13(a) or (c), our maximum aggregate liability to you arising under or in connection with this agreement (wither in contract, tort (including negligence) or otherwise is limited to the Subscription Fees paid by you in the six-month period preceding the relevant claim.
c. Nothing in these Terms excludes or limits any rights or remedies you may have under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986 that cannot be excluded or limited by law.
14. Suspension or cancellation by us
a. Our rights
Allied Media may suspend, restrict or cancel your Subscription to any Product immediately if:
Unless otherwise required by law, you will not be entitled to any refund of Subscription Fees already paid in connection with our suspension or cancellation of your access to any Product in accordance with our rights set out above.
We may also cancel on written notice to you your Subscription to any Product at the end of the then-current Subscription Period, including where we have elected to discontinue the relevant Product.
15. Termination of agreement
a. Termination rights
Allied Media may terminate this agreement immediately by written notice to you if you:
b. Effects of termination
If this agreement ends:
Unless otherwise required by law, termination does not entitle you to a refund of Subscription Fees already paid.
Clauses 9, 10, 11, 12, 13, 14, 15(b) and 16 (and any other clauses which are intended by their nature to survive termination) shall survive termination of this agreement for any reason.
16. General
a. Privity
This agreement is intended to be for the benefit of Allied Media's related companies (as that term is defined in the Companies Act 1993 (NZ)) and this agreement may be enforceable by them under Part 2, Subpart 1 (Contractual Privity) of the Contract and Commercial Law Act 2017.
b. Force majeure
Allied Media is not liable for any delay or failure to perform its obligations under this agreement where the delay or failure arises from circumstances beyond our reasonable control, including natural disasters, telecommunications failures, industrial disputes, government action or interruption of third-party services.
c. Assignment
You may not assign or transfer your rights under this agreement without our prior written consent. Allied Media may assign its rights and/or obligations under this agreement without your consent to any related company of Allied Media or to any third party in connection with the restructure, transfer or sale of all or any part of Allied Media's business.
d. Waiver
No waiver of any term in this agreement shall be deemed to be a continuing waiver of such term or a waiver of any other term. Any failure to assert any right under this agreement shall not constitute a waiver of such right.
e. Severance
If any provision of these Terms is found to be invalid, illegal or unenforceable, the remaining provisions will continue in full force and effect.
f. Governing law
This agreement is governed by the laws of New Zealand. You agree to submit to the non-exclusive jurisdiction of the New Zealand courts in respect of any dispute arising in relation to this agreement.