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hospitality

BusinessJuly 1

Hospitality staff, wage woes

Hospitality outlets are continuing to cite hiring skilled labour as one of the most difficult challenges of the industry but a report out this morning indicates wage levels may be part of the problem.
QueenstownOctober 2

Bid to lift visitors' impressions of resort

The first and last impressions of Queenstown of the 1.89 million visitors to the resort every year have never been more important in this age of instant global communication, but is customer service in the resort as exceptional as it could or should be?
Bid to lift visitors' impressions of resort
Bid to lift visitors' impressions of resort
QueenstownSeptember 25

Guest nights down after earthquakes

Lower guest-night figures for July show that despite the welcome arrival of snow, Queenstown and the wider Otago region were still suffering in the aftermath of the Christchurch earthquakes.
DunedinSeptember 13

Dunedin's big night out

The opening weekend of the 2011 Rugby World Cup had cash registers ringing and Dunedin businesses singing the praises of overseas visitors.
DunedinAugust 26

Hotels filling up around RWC games

Dunedin hotels are filling up at the times of the key Rugby World Cup matches, but rooms are still available.
QueenstownAugust 21

July visitor numbers decline

Despite continued growth from parts of Asia, international arrivals into New Zealand fell by 3.7% during July 2011 to 176,084 when compared with the 182,904 arrivals in the same month in 2010 last year, Statistics New Zealand reports.
QueenstownJune 5

B&B group changes name

The organisation representing five bed-and-breakfast operators in Queenstown and 425 operators throughout New Zealand is changing its name to Bed and Breakfast Association New Zealand.
QueenstownMay 15

Hotel manager wins top award

A Queenstown hotel general manager won the Senior Hotel Executive of the Year Award, at the finale of the New Zealand Hotel Industry Conference last week.
Hotel manager wins top award
Hotel manager wins top award
QueenstownMay 8

New branding for Qualmark ratings

Qualmark will post its new branding to all 116 licence holders in Queenstown from this week, in a response to dissatisfaction about the old logos from many licence holders nationwide.
New branding for Qualmark ratings
New branding for Qualmark ratings
QueenstownMarch 27

Les Clefs d'Or concierge at international meeting

Queenstown's youngest Les Clefs d'Or concierge, Nathan Wise (30), left for Toronto on Friday to attend the organisation's annual world congress where he will represent New Zealand.
Les Clefs d'Or concierge at international meeting
Les Clefs d'Or concierge at international meeting
QueenstownMarch 23

Zany take on ablutions at holiday park

An ablutions block at Queenstown Top 10 Holiday Park Creeksyde is set to become one of the resort's newest tourist attractions, where guests can enjoy the view from one of Ziptrek Ecotours' ziplines and other tourist attractions while they go about their business.
Zany take on ablutions at holiday park
Zany take on ablutions at holiday park
DunedinMarch 10

Otago hotels feeling effect

While Otago hoteliers are set for a boost from the Rugby World Cup, a prediction that the local industry would be affected in the wake of Christchurch's earthquake is proving correct.
Otago hotels feeling effect
Otago hotels feeling effect
QueenstownFebruary 17

Hotel occupancy rates down

Queenstown members of the New Zealand Hotel Council say their occupancy last month was "slightly down" compared with January 2010.
Hotel occupancy rates down
Hotel occupancy rates down
QueenstownFebruary 10

Voted best NZ hostel

Nomads Queenstown Backpackers has been named the best hostel in New Zealand by public voters in the annual "Hoscar" awards.
QueenstownFebruary 1

Searle Lane venues plan development

With the Queenstown Lakes District Council's redevelopment of Searle Lane complete, tenants and landlords are looking at how they could transform it into a "unique and beautiful" outdoor location able to hold events.
Searle Lane venues plan development
Searle Lane venues plan development
QueenstownDecember 5

Room for rugby fans and skiers

The new Queenstown regional chairwoman of the New Zealand Hotel Council says she does not want snow sports enthusiasts to think there is a "no vacancy" sign outside the resort during the 2011 Rugby World Cup.
Room for rugby fans and skiers
Room for rugby fans and skiers
QueenstownNovember 8

Earthquake respite in resort

Respite in Queenstown from the uncertainty and ongoing tremors is just what Simo Abbari and Anthea Sharpe need after their Christchurch delicatessen was left "completely obliterated" by September's earthquake.
Earthquake respite in resort
Earthquake respite in resort
QueenstownNovember 7

Top chef on the staff at Heritage

The Heritage Hotel Queenstown has added an award-winning executive chef to its staff.
Top chef on the staff at Heritage
Top chef on the staff at Heritage
DunedinOctober 3

Hospitality award for hotel

A Dunedin hotel has won a prestigious national award less than a year after opening.
Hospitality award for hotel
Hospitality award for hotel
QueenstownSeptember 28

Whirlwind bedmaking team

If housework was a sport, Pamela Pittaway, of Wanaka, would be a national champion.
Whirlwind bedmaking team
Whirlwind bedmaking team
North OtagoSeptember 23

Duntroon prepares for influx of cyclists

Duntroon wants to be ready to cater for thousands of cyclist when the Alps 2 Ocean cycle trail opens.
QueenstownSeptember 21

Visitor nights up by 17,000

Destination Queenstown has reported the largest guest-nights increase in New Zealand for the month of July, despite international and domestic visitor figures showing signs of weakness.
DunedinSeptember 19

Assaults 'fall' with pub hours

Night-time assaults could be slashed by more than a third simply by cutting back on pubs' operating hours, scientific research suggests.
DunedinSeptember 12

Breakdown in centralised distribution of alcohol

Alcohol supply shortages affecting some Dunedin restaurants and bars illustrate the problem of centralising goods distribution, says Table Seven owner Steve Richardson.
QueenstownSeptember 12

Resort's hospitality industry celebrates its own

Exceptional people and establishments within the Southern Lakes hospitality industry were celebrated by their peers in Queenstown last night.
Resort's hospitality industry celebrates its own
Resort's hospitality industry celebrates its own