
However, airport chief operating officer Todd Grace says that was considered during the masterplan process, but "is outside of the scope of the current infrastructure programme".
An Arrowtown resident who asked not to be named says she’s "utterly amazed" there’s no airbridge available at our international airport, saying it’s "ridiculous" older people have to travel up and down plane stairs, with luggage, particularly in the middle of winter.
Describing herself as a "very fit older person", the woman says even though a ramp is sometimes available for ingress and egress, even that requires a great deal of care.
"I’m sure people are aghast when they arrive in the freezing temperatures to find no airbridge.
"How on earth do some elderly people traverse down those stairs with their backpacks or cases?"
Grace says safety remains the airport’s highest priority — in 2023, the company invested in four fully-enclosed solar-powered aircraft access ramps.
They’re fitted with handrails and low-gradient anti-slip flooring to support passengers.
"They’ve been so well received that we have another two scheduled to arrive later this year."
As to why airbridges were ruled out during the masterplan process, Grace says community feedback during consultation was to "protect the experience we currently offer", noting people "love walking across the tarmac in Queenstown".
Another consideration was the investment required.
"Our terminal is currently single level and a second storey would need to be built on the existing terminal building, and this would come at a considerable cost.
"We’re committed to creating a safe and efficient airport that provides our passengers a simple yet exceptional experience.
"If those travelling require additional support, assistance is available."