Enjoying the work, high pressure and all

Coronet Peak's administration assistant Narelle Dancey (25), originally from Wales, juggles...
Coronet Peak's administration assistant Narelle Dancey (25), originally from Wales, juggles phones and radios while at work. Photo by Morgan McFie.
In this week's Off Piste Narelle Dancey (25), of Barry, Wales, runs us through a day in her life as Coronet Peak's administration assistant.


What's involved in your job?

I inform guests of the conditions on the mountain.

I also provide support for the managers as well as dealing with any guests who come into the office asking various questions.

I deal with any emergency procedures on the mountain, from lift evacuations to avalanche risks.

I also help with marketing.

I also organise staff events, charity fundraisers and theme days.

And occasionally we get a lost child which we look after until the parents get back.

What skills or experience do you need?

Administration experience and working in an office.

It is a team-focused environment so you need to be a people person and work well with other people.

Multi-tasking is essential as the radio, phone and mountain internal phone are constantly going throughout the day and we need to balance completing tasks while responding to all that is thrown at us.

What were you doing before you joined NZSki?

I worked in Wellington at New Zealand Post as a personal assistant to a director for just over a year before making a move down to Queenstown.

Before that I was travelling around New Zealand.

Highs of the job?

Getting to deal with everyone on the mountain means I get to know a lot of people outside of my department. It's quite exciting being in the hub of the action.

Lows of the job?

It can be intense and there is high pressure when there's an emergency procedure happening.

Your most memorable skifield moment?

I did a backflip on the Air Bag at Night Ski - they now call me ''Flippy''.

Best part of living in Queenstown?

The breath-taking scenery and the fact that you can go out on any night and there is always something going on.

I like the fact there are a lot of travellers in Queenstown; it means you get to meet people from all over the world.

Worst part of living in Queenstown?

The lack of bands that come down to the South Island.

The price of tomatoes.

I can't count how many times I had a conversation with people about tomatoes!

Best piece of advice for people who come here for the season?

Everyone tells you that the season will go by really fast and you don't quite believe them, but now it's September and it has flown by. So ... grab the bull by the horns, whether figuratively or at night in Cowboys bar.

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