Staff from the Christchurch office will travel to Dunedin soon for one of the clinics held here only once every two years.
An Ombudsman is a person who hears grievances.
In New Zealand, two Ombudsmen and their staff investigate about 10,000 complaints annually about processes used, the decisions made, and the information released by central and local government agencies, government departments and Ministers of the Crown.
They also investigate complaints of serious wrong-doing in any workplace. The service is free.
The Dunedin clinic was a chance for anyone who "wanted to complain about the way they had been treated by the system" to talk confidentially to a staff member, assistant ombudsman Christopher Littlewood, who will be at the clinic, said on Thursday.
"Our brief is to consider whether the agency involved has acted fairly and reasonably. If complaints are upheld, we can only make recommendations on what actions we think agencies should take.
"But in my six and a-half years in the job there has only been one agency which has not acted on a recommendation."
Mr Littlewood said he expected some people attending the Dunedin clinic would want to complain about the Dunedin City Council and Otago Regional Council decision to fund the Otago Stadium.
His office had already cleared the city council following a complaint relating to the release of stadium information, and was still investigating a similar complaint against the ORC.
Throughout the country, many people complained about government departments and about their children being suspended or stood down from schools, and Mr Littlewood expected complaints like thatin Dunedin too.
However, he said the office could not investigate court decisions or complaints about the police, because court decisions were subject to a separate judicial process and police complaints were handled by the Independent Police Conduct Authority.
• The clinic will be held on Thursday, November 20, and Friday, November 21, at the Dunedin Community Law Centre, Filleul St.
Anyone wishing to make an appointment can do so by telephoning 0800 802-602.
